Even for a developed country like Singapore, we do not know for sure if our identification is secured. In the recent days, a number of users have received emails titled “SingPass account security info verification”. According to SingPass, this is a phishing email. If it is received, one should not click on the link and simply delete it right away.
This incident paved way for SingPass to improve and enhance their features further. Actually, SingPass through Infocomm Development Authority of Singapore announced that the improved features were launched on July 5, 2015.
To date, SingPass serves more than sixty four government agencies. The users of SingPass are then allowed to access more than two hundred e-services which necessitate secure user identification. In 2013, SingPass transactions went up to fifty seven million. With this number of transactions, it is only fitting that the security measures for SingPass are improved.
The new security measure talks about two-factor authentication system otherwise known as 2FA. This system allows users to access crucial e-government transactions that comprise sensitive data. This is how it works: the administrator will send one-time password in addition to the log in process (that involves our SingPass ID and password).
The one-time password will be sent via our SMS. After receiving the one-time password, users will need to register for the new 2FA by logging to the SingPass website. For now, this is voluntary but come next year, it will be mandatory. Other improvements include customizing SingPass ID and resetting the passwords immediately through mobile phones.
Cheers to safer and more secure days!